You want to inform you that we always protect well our items before shipping
its.
We use
3 ways of
shipping:
but until 2kgs you have the
possibility Ems and Eco, after 2kgs you have the possibility of Ems and Boat
shipping.
· EMS:It’s
very Fast (about 5 days) and very safe.
Once we’ve sent
your order, your packages from Japan are trackable on Japan Post website
(English only) :Japanese
Post
When the package has arrived in your country, it is better to track it from your
national post website, in order to get detailed information:
-
USA
-
United-Kingdom
-
Australia
-
Brazil
-
Canada
-
Germany
-
Italy
-
Netherlands
-
Spain
-
Sweden
|
Zone |
Zone 1 |
Zone 2 |
Zone 3 |
|
|
Asia |
North
America,
Central America,
Oceania, Middle East
Caribbean |
Europe |
South America
Africa |
|
Weight |
|
|
|
|
|
Up
to 300 g |
900
yen |
1,200 yen |
1,500 yen |
1,700 yen |
|
Up
to 500 g |
1,100 yen |
1,500 yen |
1,800 yen |
2,100 yen |
|
Up
to 600 g |
1,240 yen |
1,680 yen |
2,000 yen |
2,440 yen |
|
Up
to 700 g |
1,380 yen |
1,860 yen |
2,200 yen |
2,780 yen |
|
Up
to 800 g |
1,520 yen |
2,040 yen |
2,400 yen |
3,120 yen |
|
Up
to 900 g |
1,660 yen |
2,220 yen |
2,600 yen |
3,460 yen |
|
Up
to 1,000 g |
1,800 yen |
2,400 yen |
2,800 yen |
3,800 yen |
|
Up
to 1,250 g |
2,100 yen |
2,800 yen |
3,250 yen |
4,600 yen |
|
Up
to 1,500 g |
2,400 yen |
3,200 yen |
3,700 yen |
5,400 yen |
|
Up
to 1,750 g |
2,700 yen |
3,600 yen |
4,150 yen |
6,200 yen |
|
Up
to 2,000 g |
3,000 yen |
4,000 yen |
4,600 yen |
7,000 yen |
|
Up
to 2,500 g |
3,500 yen |
4,700 yen |
5,400 yen |
8,500 yen |
|
Up
to 3,000 g |
4,000 yen |
5,400 yen |
6,200 yen |
10,000 yen |
· Economy
airmail (SAL):
Slow (from 2 to 4 weeks, delivery depends on your local post) but cheap.
Internet tracking is not available.
In Economy.
NB: Maximum is 2
kgs so if your order is over 2kgs you will have the possibility of Ems or Boat
shipping
· Boat
Shipping :
very Slow (from 4 to 8 weeks, delivery depends on your local post) but
very cheap.
We propose this
shipping for the heavy items (artbooks, settings, toys..) so we dont send anime
cels and drawings by Boat Shipping.
Until 2kgs the
price will be the same than Eco because it s cheaper. But after 2 kilos the
price will be the Boat shipping price.
SHIPPING COSTS CALCULATION:
Shipping
costs depend on package weight but also it size. Amounts indicated hereabove are
those to Europe and North America. They are only an estimation. We take great
care in updating our items database but it can happen that weight is different
at time of shipping. We reserve our right to ask you extra shipping costs (if
package is more heavy) or to pay back shipping costs in excess (if package is
lighter). Weight is not based only on items weight but on packaging weight too.
CUSTOMS:
You can
have to pay customs fees and VAT when you get your package in your country.We
can't tell you whether you will have to pay them or not. We neither can
influence or predict anything about your country customs policies. Customs fee
and VAT are to be paid by you. Anyway, low value packages are usually free of
taxes.
All items sold on our website are legally on sale in Japan. It is anyway up to
you to check if the items you order are authorized in your country. We are not
liable if customs confiscate an item.
RETURN:
We take
back only items with an original default and of course items sent to you by
mistake. If possible don't open original item packages. Depending on the case,
we will refund you or provide a new item. When it comes about limited release
items, it often won't be possible to send you a new item. If you think an item
from your order needs to be replaced, contact us within 7 days after you receive
the package.
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